SGS Studentbostäder - Operation News

Planned Maintenance Work in Selma

dng@sgs.se (SGS Datanätgrupp) — Mon, 26 Oct 2026 06:00:00 +0100

Status: Solved
Start: 2026-10-26 00:00
End: 2026-10-26 06:00
Update: 2026-10-26 06:00

Affected area(s):
Selma

Description:
Fiber cable maintenance work

Affected service(s):
Internet connection

Current progress report:

Unplanned Network Outage in Ostkupan

dng@sgs.se (SGS Datanätgrupp) — Fri, 23 Oct 2026 17:12:00 +0200

Status: Solved
Start: 2026-10-23 15:39
End: 2026-10-23 16:55
Update: 2026-10-23 17:12

Affected area(s):
Ostkupan

Description:
A router is failing, causing network outage in the area

Affected service(s):
Internet connection

Current progress report:
Half of all tenants living in Ostkupan have network outage. Technician is on their way to restore the router and the internet connection. 2026-10-23 17:11 – Internet connection restored for tenants.

Planned Maintenance Work in Postgatan

dng@sgs.se (SGS Datanätgrupp) — Thu, 22 Oct 2026 13:00:00 +0200

Status: Solved
Start: 2026-10-22 09:00
End: 2026-10-22 13:00
Update: 2026-10-22 13:00

Affected area(s):
Postgatan

Description:
Changing customers router location

Affected service(s):
Internet connection

Current progress report:
Router located in Kronhusgatan will be moved to Postgatan.

Unplanned Network Outage in Sven Brolids Väg 13

dng@sgs.se (SGS Datanätgrupp) — Fri, 23 Oct 2026 12:43:00 +0200

Status: Solved
Start: 2026-10-22 05:40
End: 2026-10-22 13:33
Update: 2026-10-23 12:43

Affected area(s):
Sven Brolids Väg 13

Description:
Network outage in the whole building. Troubleshooting in progress

Affected service(s):
Internet connection

Current progress report:
2026-10-22 15:45 – Internet connection restored for almost all tenants. The internet connection will be restored tomorrow for the remaining tenants, we are waiting for spare parts that will arrive tomorrow on friday. 2026-10-23 12:43 – The connection is now restored for all the tenants.

Unplanned Network Outage in Smedjan

dng@sgs.se (SGS Datanätgrupp) — Tue, 20 Oct 2026 01:21:00 +0200

Status: Solved
Start: 2026-10-20 00:01
End: 2026-10-20 01:17
Update: 2026-10-20 01:21

Affected area(s):
Smedjan

Description:
Network equipment down

Affected service(s):
Internet connection

Current progress report:
There will be troubleshooting from 05:00. 2026-10-20 08:16 – Contacting fiber provider. 2026-10-20 08:34 – This was a planned maintenance work from our fiber provider, they missed informing our organization about it.

Planned Maintenance Work in Kronhusgatan

dng@sgs.se (SGS Datanätgrupp) — Thu, 15 Oct 2026 13:00:00 +0200

Status: Solved
Start: 2026-10-15 09:00
End: 2026-10-15 13:00
Update: 2026-10-15 13:00

Affected area(s):
Kronhusgatan

Description:
Changing router for customers

Affected service(s):
Internet connection

Current progress report:
2026-10-15 09:09 – Maintenance started. 2026-10-15 10:56 – Maintenance completed. Internet connection is restored for tenants living in Kronhusgatan.

Planned Maintenance Work in Olssons Park

dng@sgs.se (SGS Datanätgrupp) — Wed, 14 Oct 2026 11:00:00 +0200

Status: Solved
Start: 2026-10-14 08:30
End: 2026-10-14 11:00
Update: 2026-10-14 11:00

Affected area(s):
Olssons Park

Description:
Broadband maintenance work. Equipment replacement

Affected service(s):
Internet connection

Current progress report:
Replacing the current network switch with a new. There will be a network outage during the replacement. 2026-10-14 10:59 – Maintenance was completed 09:30. Internet connection restored for tenants.

Planned Maintenance Work in Opaltorget

dng@sgs.se (SGS Datanätgrupp) — Mon, 12 Oct 2026 14:37:00 +0200

Status: Solved
Start: 2026-10-12 00:00
End: 2026-10-12 06:00
Update: 2026-10-12 14:37

Affected area(s):
Opaltorget

Description:
Fiber cable maintenance work

Affected service(s):
Internet connection

Current progress report:
Network outage for all tenants was from 00:01 to 04:18.

Planned Maintenance Work in Ceres, Ekbacka, Lindholmsallén, Plejaden, Selma, Smedjan

dng@sgs.se (SGS Datanätgrupp) — Thu, 08 Oct 2026 09:00:00 +0200

Status: Solved
Start: 2026-10-08 06:00
End: 2026-10-08 09:00
Update: 2026-10-08 09:00

Affected area(s):
Ceres, Ekbacka, Lindholmsallén, Plejaden, Selma, Smedjan

Description:
Software updates, outages probably under 20 minutes

Affected service(s):
Internet connection

Current progress report:

Planned Maintenance Work in Högsbogatan, Oxhagsgatan

dng@sgs.se (SGS Datanätgrupp) — Wed, 07 Oct 2026 11:00:00 +0200

Status: Solved
Start: 2026-10-07 08:30
End: 2026-10-07 11:00
Update: 2026-10-07 11:00

Affected area(s):
Högsbogatan, Oxhagsgatan

Description:
Broadband maintenance work. Equipment replacement

Affected service(s):
Internet connection

Current progress report:
Network equipment will be replaced with new in Oxhagsgatan. Högsbogatan will be also be affected by the maintenance work.